Author Archives: pbravin

Dr. Z Adds New Classes for Z4 Users with New Answering Machine (My Mail) Feature for Monday and Tuesday, May 10/11, 2010

Since the new answering machine feature for the Z4 is has been popular, Dr. Z is adding 2 new classes for everyone out there to learn more about the answering machine (My Mail) feature for Monday and Tuesday, May 10th and 11th, 2010

Signing up for class is simple! Just go to www.drzvrs.com/school and click on the class you want to enroll. You will receive a confirmation and the day before the class, you will receive some materials. At the time of the class, Dr. Z will call you to have you join the class.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Editorial #38-Truths and Myths #5 of 5-ZVRS (CSDVRS) Is Alive and Well!

Dr. Z wants to set the record straight–there have been statements made by representatives of Sorenson to consumers. This ends for now the series of debunking those myths being perpetuated by them.

Regarding the Health of ZVRS as a Company: The myth being perpetuated is that ZVRS is unstable and going out of business and when ZVRS goes out of business customers will not be able to get their Sorenson phone to work. All of this is NOT true at all! First, ZVRS just had a record quarter in revenue and earnings! Second, Sorenson would always take a customer back. ZVRS is continuing to get new customers and performing very well. ZVRS takes the high road and would not make such comments of any of our competitors.

We are proud of ZVRS as a company that does its best for our customers.

Dr. Z wants to set the record straight so consumers have full access to facts–not myths.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Week of 5/2/10-Episode #35 (VLOG) (NEW)

The first person every week who guesses the location of where Dr. Z correctly will receive a $5 Starbucks or Target gift card. We will post the name of the winner every week on this site. There was no correct guess for Episode #34. The place was the CN Tower in Toronto, Ontario, Canada. For this episode, you need to identify the name of the ferry in a well-known city. Dr. Z used to commute on this ferry when he worked in that area in the 1970’s.

Editorial #37-Truths and Myths #4 of 5-The Z-Phones (Z-150, Z-340 and the Z-Ojo) Have a Lifetime Warranty

Dr. Z wants to set the record straight–there have been statements made by representatives of Sorenson to consumers. This will begin a series of debunking those myths being perpetuated by them.

Regarding Warranty on the Z-Phones: The myth being perpetuated is that the Z-Phones (Z-150, Z-340 and the Z-Ojo) have a 90-day warranty and if the phone is defective, you will have to pay a big bill. This is totally untrue. ZVRS stands behind the Z-Phones with a lifetime warranty. Anytime a customer can return those phones for a full refund. It is as simple as that. No questions asked….

We take our customer satisfaction as a priority and we are proud of this.

Dr. Z wants to set the record straight so consumers have full access to facts–not myths.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Editorial #36-Truths and Myths #3 of 5-The FCC Allows Numbers to be Given

Dr. Z wants to set the record straight–there have been statements made by representatives of Sorenson to consumers. This will begin a series of debunking those myths being perpetuated by them.

Regarding Numbers for Sorenson Units Being Switched to ZVRS: The myth being perpetuated is that the FCC does not allow Sorenson to give new numbers for their units after they have been switched (ported) to ZVRS units. The decision not to give new numbers is Sorenson’s. This is a decision they make. You will need to ask Sorenson why they do not sometimes give new numbers to units that have been switched (ported) to other units. The FCC has no such rule that forbids new numbers to be given.

We take our customer rights as a priority and we are proud of this.

Dr. Z wants to set the record straight so consumers have full access to facts–not myths.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Editorial #35-Truths and Myths #2 of 5-E911 Works with ZVRS!

Dr. Z wants to set the record straight–there have been statements made by representatives of Sorenson to consumers. This will begin a series of debunking those myths being perpetuated by them.

Regarding E911 and ZVRS: The myth being perpetuated is that E911 does not work with ZVRS and the Z-Phones (Z-150, Z-Ojo, Z-340 and the Z4). The truth is that E911 works with ZVRS. In fact, we handle E911 calls daily and we use the data base to handle E911 locations and PSAP’s the same way that Sorenson does.

We take our customer’s safety as the ultimate priority and we are proud of this.

Dr. Z wants to set the record straight so consumers have full access to facts–not myths.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Editorial #34-Truths and Myths #1 of 5-Porting/Switching is NOT Stealing

Dr. Z wants to set the record straight–there have been statements made by representatives of Sorenson to consumers. This will begin a series of debunking those myths being perpetuated by them.

Regarding porting/switching: The myth being perpetuated is that it amounts to “stealing”. The truth is that it is the consumer’s right to decide which provider they want. Porting/switching is moving the consumer’s phone number from one videophone to another–nothing more, nothing less and it is not “stealing”–it is a choice.

Porting/switching is mandated by the FCC and is a common practice in the hearing world for choosing a new provider.

Porting/switching is a right–it is not stealing–it is an opportunity for consumers to select the company that meets their needs best. The consumer is fully informed of the fact that some features of the old phones will be “lost.”

Dr. Z wants to set the record straight so consumers have full access to facts–not myths.

Dr. Z cares about your communication access.

Dr. Z to Tour the Country Talking about Z4 and Numbering

Based on feedback from consumers, Dr. Z has decided to embark on yet another tour of the country, conducting town hall meetings all over.

The town hall meetings will cover Z4, My Mail and numbering issues. On the Z4, Dr. Z will give a demonstration of how it works and how it fits into your lifestyle. By adding My Mail, Dr, Z will show how it completes your communication needs and enables you to be functionally equivalent to hearing people.

Finally, since numbering remains a source of confusion, Dr. Z will continue to hammer the point that 800/866 numbers should not be used as primary numbers, but instead to use local numbers.

If you want Dr, Z to be in your area, contact your local ZVRS sales manager.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

How do I get a copy of Z4 (to be downloaded to my PC or Mac) and use it?

Dr. Z has made it easy for you to get a copy of Z4.

Click the following link (which is to the zvrs.com website) to register:

Register for Z4

This will get you to the profile page.

If you do not have a profile, register for a free account using the following link:

Register for a free account

If you have a profile, enter your userid and password.

After you register, look in your email inbox for an email from ZVRS. This email will give you your new phone number and password for Z4 along with a link to download Z4.

Click on the link provided in the email to download. After you download your copy of Z4, run it and you will get a request to enter your userid and password. Use the phone number and password to login and you will then be ready to use Z4!

Click the following to get a copy of the Z4 Quick Start User’s Guide.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Dr. Z Adds New Classes for Z4 Users with New Answering Machine (My Mail) Feature for Wednesday, April 21, 2010

Since the new answering machine feature for the Z4 is has been popular, Dr. Z is adding 2 new classes for everyone out there to learn more about the answering machine (My Mail) feature for Wednesday, April 21, 2010.

Signing up for class is simple! Just go to www.drzvrs.com/school and click on the class you want to enroll. You will receive a confirmation and the day before the class, you will receive some materials. At the time of the class, Dr. Z will call you to have you join the class.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.