When we are in court, we want our interpreters to be certified! When we have parent meetings at schools, we want our interpreters to be certified! When we see our doctor, we want to be sure our interpreter is certified! But some interpreters in the video relay industry are not certified. They are “qualified”, which is different from being certified. To be a certified interpreter, you have to take rigorous training and testing by the Registry of Interpreters for the Deaf (RID) or in some states where they require certified interpreters. All of ZVRS interpreters are certified–that is 100%! And ZVRS is proud of this!

The next time you make a relay call with any provider, ask the video interpreter if they are certified. If they say they are “qualified”, then it is different from being certified.

Why do we require certified interpreters in courts, hospitals and other places? We want to be sure we get the high quality service we deserve. Video relay is no different!

Thanks for listening to Dr. Z’s thoughts on this.

By the way, if you want something for your desktop, why not get Z5 MAX? Click this link.

Dr. Z cares about your communication access.

Disclosure: Dr. Z (Philip W. Bravin) is associated with CSDVRS, currently its Vice-President of Business Development