The answer is NO.

For example, if you have a VP-200 and the default provider for this device is Sorenson, you can still make VRS calls with other providers such as ZVRS. This is all OK. You can simply call ZVRS at 888-888-1116 using your Sorenson VP-200 to make VRS calls. But if you use your VP-200 for a 911 call, it will call Sorenson for this because Sorenson is the default provider for your 911 calls.

If Sorenson or some other provider says you must use them for all VRS calls because they are your default provider– that is not true…and is in violation of the FCC order.

If you have any questions, just send Dr. Z an email using the following link: contact Dr. Z