Category Archives: Ask Dr. Z

New Mobile VP? We are Ready to Help!

Many of you have downloaded our Mobile Z4 app after buying your mobile phones during the holidays.  Some of you have been able to get it to work and some of you are still figuring things out how to make it work.

Got a new laptop? Samsung Epic 4G? Samsung Tab? iPhone4? iPod Touch wifi? Mytouch 4G? Need help with installing Z on your new device? Call 866-932-7891 and the people at ZVRS are more than happy to help you!

If you want, you can send a message to Dr., Z, he will forward the message to the people at ZVRS customer care and they will get in touch with you.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Buy 1 Get 1 Free Videophones, Discounted Videophones for $19.99-Limited Time Only (Holiday Update #6)

With the holidays upon us, Dr. Z is in a tizzy with all those pricing promotions all over the place! What a way to gain freedom in communication with the help of Santa!

But Dr. Z would not want to tell you which car to get for the same reason he would not tell you which videophone to get.

Also, Dr. Z would not want to suggest one carrier (ATT, Sprint, Verizon or T Mobile) because coverage for each varies from place to place.

Also, there are many plans, voice plans, data plans, and so forth–you need to check carefully when you go out and buy one.  Most, if not all plans have a 2-year contract. For some plans you may be able to upgrade from your Blackberry or Sidekick.

Dr. Z spent some time on his computer tonite to browse for bargains that are out there as of Monday night, December 20th–some bargains may expire overnight–some may continue the next few days.

But as a consumer advocate, Dr. Z is listing those bargains he found tonite–Good luck!

T Mobile My Touch

$19.99 with voice/data plan at Costco

Buy 1, get 1 free at T-Mobile website

Apple iPhone 4

$149.99 at Radio Shack (you get credit if you upgrade your iPhone 3GS -if it is more than 18 months old on the contract)

$147 at Sam’s Club

Samsung Epic

$179 at Radio Shack

$99 at Amazon (now on backorder-may be unavailable)

Samsung Tab

$199 at US Cellular

$350 at T Mobile

Again, Dr. Z assumes no responsibility for the fine print with all those purchases.  Be sure to check carefully when you make your purchase.

All the videophones above work with Z4 or ZVRS software!

Feel free to contact Dr. Z with your thoughts using the contact form on the left side of the web page.

Happy shopping (and decisionmaking.)

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

A Samsung Tab Videophone for the Holidays? (Holiday Update #5)

With the holidays coming around the corner, Dr. Z has been asked in his recent travels–“which videophone should I get?”

Dr. Z would not want to tell you which car to get for the same reason he would not tell you which videophone to get.

The Samsung Tab mobile videophone is covered here. Dr. Z will cover other mobile models in following blogs. The major difference between the Tab and the other phones is that the Tab is a tablet–it is 5 inches wide and 7 inches tall.

Here is a list of who you can call with the Samsung Tab:

  • any videophone (Z150, Z340, ZOjo, VP200, P3) (using downloaded Z4 Mobile app)
  • iPhone 4 (using downloaded Tango software)
  • Apple Mac (using Z4 software downloaded to a Mac and downloaded Z4 Mobile to an Epic)
  • any PC with a webcam (using Z4 software downloaded to a PC and downloaded Z4 Mobile to an Epic)
  • ZVRS interpreter for relay calls (using downloaded Z4 Mobile app)

The Samsung Tab is sold by all the major carriers with different pricing and usage structures. You can get the unt from AT&T, Sprint, Verizon and T-Mobile.

To get started with a Samsung Tab:

  • Buy one from any of the carriers specified above
  • If you do not have a ZVRS account, set one up (link)
  • Set up your profile on the ZVRS website (link)
  • Download the Z4 Mobile Application from the Android Market icon on the unit.
  • Click the Z4 Mobile icon–it will ask for your phone number and password. Use the phone number you have for the Z4 or the one that ZVRS assigned to you and use the same password that you used when you created your profile.
  • You can add your contacts using the My Contacts link after you bring up your profile on the ZVRS website. You can also add your contact information using the Tab.
  • Click the contact you want to call, or type the phone number to the left of the red/green phone icon on the top of the screen.
  • If you are calling a hearing person, a ZVRS interpreter will come on the screen.
  • If you are calling a deaf/hard of hearing person, the person you are calling will come up on the screen.

Happy calling!!

Feel free to contact Dr. Z with your thoughts using the contact form on the left side of the web page.

Happy shopping (and decisionmaking.)

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

An Apple iPhone 4 Videophone for the Holidays? (Holiday Update #4)

With the holidays coming around the corner, Dr. Z has been asked in his recent travels–“which videophone should I get?”

Dr. Z would not want to tell you which car to get for the same reason he would not tell you which videophone to get.

The Apple iPhone 4 mobile videophone is covered here. Dr. Z will cover other mobile models in following blogs.

Here is a list of who you can call with the Apple iPhone 4 only in a wifi environment:

  • iPhone 4 (using FaceTime) (wifi only)
  • iPod Touch (using FaceTime)(wifi only)
  • Apple Mac (using FaceTime)(wifi only)
  • Samsung Epic (using downloaded Tango software)(can do in a 3G environment or wifi)
  • ZVRS interpreter for relay calls (using downloaded ZVRS app)(wifi only)

The Apple iPhone 4 is can be bought at an Apple or AT&T store. It currently sells for $199 with a $50 monthly charge.  Be sure its the iPhone 4 model and has a front-facing camera.  Older models such as a iPhone 3G or 3GS do not have a front-facing camera.

To get started with an Apple iPhone:

  • Buy one from the retailer listed above
  • If you do not have a ZVRS account, set one up (link)
  • Set up your profile on the ZVRS website (link)
  • Set up your Apple iTunes Account either on your PC or Mac.  If you have a PC, you need to download the iTunes software from the Apple website.
  • Click the ZVRS icon–it will ask for your phone number and password. Use the phone number you have for the Z4 or the one that ZVRS assigned to you and use the same password that you used when you created your profile.
  • You can add your contacts using the My Contacts link after you bring up your profile on the ZVRS website. You can also add your contact information using the Epic.
  • Click the contact you want to call, or type the phone number to the left of the red/green phone icon on the top of the screen.
  • If you are calling a hearing person, a ZVRS interpreter will come on the screen.
  • If you are calling a deaf/hard of hearing person, use the Contacts icon on the iPod Touch and click the FaceTime button.

Happy calling!!

Feel free to contact Dr. Z with your thoughts using the contact form on the left side of the web page.

Happy shopping (and decisionmaking.)

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

An Apple iPod Touch Videophone for the Holidays? (Holiday Update #3)

With the holidays coming around the corner, Dr. Z has been asked in his recent travels–“which videophone should I get?”

Dr. Z would not want to tell you which car to get for the same reason he would not tell you which videophone to get.

The Apple iPod Touch mobile videophone is covered here. Dr. Z will cover other mobile models in following blogs.

Here is a list of who you can call with the Apple iPod Touch only in a wifi environment:

  • iPhone 4 (using included FaceTime software)
  • Apple Mac (using FaceTime software downloaded to a Mac)
  • ZVRS interpreter for relay calls (using downloaded Z4 Mobile app)

The Apple iPod Touch is sold by Apple, Walmart, Best Buy. Amazon and other retailers.It currently sells for $229. There is NO monthly cost because it works only in a wifi setting.  Be sure its the 4th generation model and has a front-facing camera.  Older models do not have a front-facing camera.

To get started with an Apple iPod Touch:

  • Buy one from the retailer listed above
  • If you do not have a ZVRS account, set one up (link)
  • Set up your profile on the ZVRS website (link)
  • Set up your Apple iTunes Account either on your PC or Mac.  If you have a PC, you need to download the iTunes software from the Apple website.
  • Click the ZVRS icon–it will ask for your phone number and password. Use the phone number you have for the Z4 or the one that ZVRS assigned to you and use the same password that you used when you created your profile.
  • You can add your contacts using the My Contacts link after you bring up your profile on the ZVRS website. You can also add your contact information using the Epic.
  • Click the contact you want to call, or type the phone number to the left of the red/green phone icon on the top of the screen.
  • If you are calling a hearing person, a ZVRS interpreter will come on the screen.
  • If you are calling a deaf/hard of hearing person, use the Contacts icon on the iPod Touch and click the FaceTime button.

Happy calling!!

Feel free to contact Dr. Z with your thoughts using the contact form on the left side of the web page.

Happy shopping (and decisionmaking.)

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

A Samsung Epic Videophone for the Holidays? (Holiday Update #2)

With the holidays coming around the corner, Dr. Z has been asked in his recent travels–“which videophone should I get?”

Dr. Z would not want to tell you which car to get for the same reason he would not tell you which videophone to get.

The Samsung Epic mobile videophone is covered here. Dr. Z will cover other mobile models in following blogs.

Here is a list of who you can call with the Samsung Epic:

  • any videophone (Z150, Z340, ZOjo, VP200, P3) (using downloaded Z4 Mobile app)
  • iPhone 4 (using downloaded Tango software)
  • Apple Mac (using Z4 software downloaded to a Mac and downloaded Z4 Mobile to an Epic)
  • any PC with a webcam (using Z4 software downloaded to a PC and downloaded Z4 Mobile to an Epic)
  • ZVRS interpreter for relay calls (using downloaded Z4 Mobile app)

The Samsung Epic is sold by Sprint and you can click this link to the Sprint Relay website (link). It currently sells for $249 after discount and rebates. The monthly cost is $39, but Dr. Z strongly suggests you contact Sprint for more specific cost information.

To get started with a Samsung Epic:

  • Buy one from Sprint
  • If you do not have a ZVRS account, set one up (link)
  • Set up your profile on the ZVRS website (link)
  • Download the Z4 Mobile Application from the Android Market icon on the unit.
  • Click the Z4 Mobile icon–it will ask for your phone number and password. Use the phone number you have for the Z4 or the one that ZVRS assigned to you and use the same password that you used when you created your profile.
  • You can add your contacts using the My Contacts link after you bring up your profile on the ZVRS website. You can also add your contact information using the Epic.
  • Click the contact you want to call, or type the phone number to the left of the red/green phone icon on the top of the screen.
  • If you are calling a hearing person, a ZVRS interpreter will come on the screen.
  • If you are calling a deaf/hard of hearing person, the person you are calling will come up on the screen.

Happy calling!!

Feel free to contact Dr. Z with your thoughts using the contact form on the left side of the web page.

Happy shopping (and decisionmaking.)

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Which Mobile Videophone for the Holidays Should I Get? (Holiday Update #1)

With the holidays coming around the corner, Dr. Z has been asked in his recent travels–“which videophone should I get?”

Dr,. Z would not want to tell you which car to get for the same reason he would not tell you which videophone to get.

In the next few posts on this site, Dr. Z will go into detail on the following videophones out there to guide you in making a decision as to which one to get for the holidays.

  • Samsung Epic
  • Apple iPod Touch
  • Apple iPhone 4
  • Samsung Tab

All of these videophones have functions that differ from one another. In a few months, most of these videophones will be about the same in their ability to call other videophones.

Feel free to contact Dr. Z with your thoughts using the contact form on the left side of the web page.

Happy shopping (and decisionmaking.)

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Who Can You Call with Your iPhone, iPod Touch and Epic?-(Smartphone Update #7)

Dr. Z in his travels gets this question all the time, so he is hoping this information will be useful. It tells you which mobile phones can communicate with other phones. This is only for the 3 phones that ZVRS supports with their app as well as Tango.

Apple iPhone 4

  • iPhone 4 (using FaceTime)
  • iPod Touch (using FaceTime)
  • Apple Mac (using FaceTime)
  • Samsung Epic (using downloaded Tango software)
  • ZVRS interpreter for relay calls (using downloaded ZVRS app)

Apple iPod Touch

  • iPhone 4 (using FaceTime)
  • iPod Touch (using FaceTime)
  • Apple Mac (using FaceTime)
  • ZVRS interpreter for relay calls (using downloaded ZVRS app)

Samsung Epic

  • iPhone 4 (using downloaded Tango software)
  • Apple Mac (using Z4 software downloaded to a Mac and downloaded Z4 Mobile to an Epic)
  • any PC with a webcam (using Z4 software downloaded to a PC and downloaded Z4 Mobile to an Epic)
  • any videophone (Z150, Z340, ZOjo, VP200, P3) (using downloaded Z4 Mobile app)
  • ZVRS interpreter for relay calls (using downloaded Z4 Mobile app)

Note: The Z4 Mobile app for the Samsung Epic should be released in a few weeks.

It is expected that over time the Apple products (iPhone4, iPod Touch) will be able to call other videophones. Apple has not yet released the specifications for their FaceTime software to make it possible to call other videophones.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Video Mobilizing America–Dr. Z Goes On Tour!

With so many choices for mobile video today–Dr. Z is on his way to share information with you so you can make your choices by going on a nationwide tour.

At each stop, Dr. Z will demonstrate the iPhone, iPod Touch and the Samsung Epic along with Mobile Z4, FaceTime and Tango software. When Dr. Z demonstrates–all of these will be live video calls to allow you all to appreciate and understand what the latest in video communication brings to us–MOBILE VIDEO COMMUNICATION! To give you an appreciation of how technology is changing our lives along with mobile video, Dr. Z will demonstrate Apple TV as well.

At each event, there will be a drawing for a FREE iPod Touch along with some refreshments.

Dr. Z has already visited 4 cities with over 20 lined up in the weeks to come–look for it in your city/state. For his schedule, look at “Dr. Z Mobile Tour” at the following link. At the present time, he is scheduled to be in Washington, DC, Washington State, Idaho, California, Arizona, Texas, Tennessee, Georgia and Florida.

Look forward to seeing you at those events!

Dr. Z will explain what is meant by “It’s time to cut the leash.”

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

Mobile Z4 for the Samsung Epic-(Smartphone Update #6)

Time is drawing near…the launch of Mobile Z4 for the Samsung Epic!

There will be a sneak preview (tweetup) on November 4th in Schaumburg, Il (link) and again at the Deaf Nation Expo at Harper College in the metro Chicago area on Saturday, November 6th (link).

Dr. Z has had a beta copy of the Mobile Z4 app for just a day and he is in LOVE with it. It can do what a videophone can do–and more. It even has the capability to do MCU calls (link to video of multipoint control unit), meaning several people at the same time.. It can call a Z-Phone, even a VP-200, receive video calls–and yet it is MOBILE! There are more features which will be revealed in the next few days and at launch.

As part of the ZVRS team, Dr. Z is proud of the efforts our people in Clearwater did and will do in making this possible. Way to GO!

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.