When making a VRS call, you want to be sure the call is handled smoothly and in a professional manner, and at the same time you remain in full control of the call.

First, you want the interpreter to acknowledge getting the phone number you want to call with a SMILE!

Second, the interpreter will respect your request to announce (to explain that the caller is a deaf hard of hearing person and that he/she is using sign language to communicate) or not to announce the call

Third, the interpreter is able to follow your signing and will ask you to clarify if he/she doesn’t understand you

Fourth, if the bank or credit card company asks for your credit card number, you just need to press the numbers on the keypad without having to spell it out to the interpreter

Fifth, after completing a call, you want to call someone, you can ask the interpreter to look at your contacts list and you can ask them to “call Mom” or whoever is on the list, without having to look up the number yourself.

Finally, after concluding the call session, the interpreter signs off with a smile!

Who has all those benefits? ZVRS has them all! Try us, you will like us! How? Call to make a relay call at 888-888-1116 and you will love us!

Dr. Z cares about your communication access.

Disclosure: Dr. Z (Philip W. Bravin) is associated with CSDVRS, currently its Vice-President of Business Development and Outreach.