Some of you asked if you could use VRS when you visit your doctor’s office or meet with your car dealer in person.

The answer is no–you need to use something called Video Remote Interpreting (VRI). VRI allows you to use video in the same room with a hearing person, with the interpreter at a remote location. Is VRI free? The answer is no, because it is interpreting–it is like when you hire a live interpreter when you meet with a hearing person.

VRS is different–because you and the hearing person are not in the same room.

Who made those rules?

The FCC has mandated they will not pay for VRI services. They will pay for VRS services.

Many providers are offering VRI, including ZVRS! What ZVRS offers is different from the others–ZVRS offers on-demand VRI, meaning you do not have to call to make an appointment to have an interpreter ready. When you need one, just call and the interpreter will show up on your screen! For more information, go to this link.

Dr. Z cares about your communication access.

Disclaimer: Dr. Z is currently the Vice-President of Marketing at CSDVRS, LLC.