Dr. Z discussed this subject a year ago and he is bringing this back to remind us all how important is it for us to communicate effectively with our video interpreters (VI) for a successful VRS call.

This is Part 3 of 3. The seventh through tenth of 10 items are covered in this vlog/blog. Those steps are outlined below:

7.
 If
 you 
find 
the 
interpreter 
does 
not 
understand
 you
 very 
well 
due
 to 
a 
bad
 connection,
 don’t
 waste 
time 
repeating 
things. 
It 
is 
much 
simpler
 to 
hang 
up 
and 
re‐dial.
 





8. 
Plain, 
solid 
colored
 clothing
 (no 
plaids 
or 
patterns)
 helps 
make 
communication 
clearer
 and
 video
 quality 
better.
 
 




9.
 Thank
 the 
interpreter 
at 
the 
end
 of 
your 
call. 
Showing 
your 
appreciation 
helps 
to 
make
 them
 feel
 good 
about
 their 
job. 
After
 all,
 where
 would 
VRS 
be 
without 
interpreters?
 




10. 
Smile, 
smile,
 smile! 
This
 will
 make 
the
 interpreter’s 
day
…
and
 your 
day, 
too!
 


For the complete list of 10 steps, click on this link

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.