Missed Calls with a VP-200
An Op-Ed Editorial from Dr. Z

When hearing people call other hearing people using their cellphones, they all can communicate with one another. In cases where a phone is not answered, a cell phone can call back with a missed call feature like many videophones have. But—in the case of videophones, the VP-200 has a nonstandard feature when it comes to missed calls. When the VP-200 user sees a missed call and clicks on it to redial–if the call came from a VP-200, there is no problem. But if the call came from a non-VP 200 phone, it often does not work. This is because Sorenson is using a non-standard protocol for this. We need to file a complaint to the FCC to ask them to make all videophones compatible with one another. This is Sorenson again treating deaf and hard of hearing people like second-class citizens. They are not making the VP-200 functionally equivalent. Here’s the link to make a complaint to the FCC: complaint form. When you write the complaint, you should indicate that the VP-200 has features that are not functionally equivalent, such as missed calls and caller-ID processing. Be sure to indicate 03-123 as the proceeding number and leave the Law Firm name and Attorney Name blank.
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Link to filing a complaint with the FCC